PAYMENT
What forms of payment can I make?
At www.machka.com.tr you can process your payment by credit card.
Why should I enter my TC ID number to complete the order?
As a company we are subject to E Archive application. 433 In accordance with the Nolu Tax Procedures Law Communiqué, it is obligatory to include the Turkish ID number on the bill.
With which bank cards can I benefit from the installment?
Advantage Hsbc credit cards Akbank and Citibank credit cards with Axess, Wing and Fish World-featured Yapı Kredi,
Vakıfbank and Anadolubank credit cards Bank Asya credit cards Finansbank credit cards Maximum featured İşbank and Ziraat Bank credit cards Bonus,
Miles & Smiles, Amex , Flexi-enabled Garanti Bank, Denizbank, Teb, Şekerbank, Ing Bank, Eurobank,
Tekfen credit cards. With out-of-the-cards, you can only pay for one shot.
Vakıfbank and Anadolubank credit cards Bank Asya credit cards Finansbank credit cards Maximum featured İşbank and Ziraat Bank credit cards Bonus,
Miles & Smiles, Amex , Flexi-enabled Garanti Bank, Denizbank, Teb, Şekerbank, Ing Bank, Eurobank,
Tekfen credit cards. With out-of-the-cards, you can only pay for one shot.
Where can I see credit card installment options?
We have installment options for credit cards that we deal with on the payment page that will be opened when you place your order.
Are the prices of the products I bought including VAT?
VAT is included in the price of each product sold through www.machka.com.tr.
How can I use my gift checks?
You can use your gift vouchers earned on www.machka.com.tr up to the expiry date 1 TIME. Your check will lose its activity if you return your items that you purchased with a gift voucher. You can change any of the products you bought with gift certificates from any İpekyol store.
Can I be safe when shopping with a credit card?
Credit cards will use the latest technologies and best service providers for your safety in shopping. Every page you enter your personal information has a key under your browser. This key indicates that any information you send with your browser will not be visible to third parties. Also; You will do it on our site and all shops have high security standards. With the EV SSL Security Certificate, you can shop freely on our site without risking your security.
What do I have to do when spending is not in my knowledge?
If any expenditures and / or transactions that are not covered by your information are realized, please notify Machka Customer Services as soon as possible.
How and when does the refund reach me?
Your credit card will be refunded online after the product is withdrawn or canceled. You will be notified by e-mail after payment is made. The reflection period of your card account may vary according to your bank account.
If you have deposited your payment using a credit card, you will be reimbursed on your credit card bank at one time only if you have the full amount. After this step, the bank deposits and withdraws this amount of credit card every month until the amount of the installment (this is reflected as the statement + and -). This transaction lasts for months as many as installments. You have paid the last 1 and 2. Tally deposits your account but does not deposit or withdraw these amounts as it does in the others, only the amount of the tranche + installment is deposited. You will also be able to see these amounts as + Balance on your monthly credit card statement.
If you have deposited your payment using a credit card, you will be reimbursed on your credit card bank at one time only if you have the full amount. After this step, the bank deposits and withdraws this amount of credit card every month until the amount of the installment (this is reflected as the statement + and -). This transaction lasts for months as many as installments. You have paid the last 1 and 2. Tally deposits your account but does not deposit or withdraw these amounts as it does in the others, only the amount of the tranche + installment is deposited. You will also be able to see these amounts as + Balance on your monthly credit card statement.
